Jakarta, Indonesia · Care is always free for the families we serve

About us

Care that follows the child home.

Specialised medical care — known as palliative care — for children from marginalised communities living with serious illnesses such as cancer and HIV AIDS. Pioneering palliative care in Indonesia since 2006.

Introduction

What Rachel House does

Rachel House provides specialised medical care (known as palliative care) to children from marginalised communities living with serious illnesses such as cancer and HIV AIDS.

Established in 2006, we have pioneered palliative care in Indonesia. Driven by the belief that no child should ever have to live or die in pain, our highly-skilled nurses provide home-based care to children from some of the most marginalised communities in Jakarta, free of charge.

We also educate and equip medical professionals and local communities with palliative care skills and knowledge to provide care for those in desperate need.

  • 2006

    Pioneers of palliative care in Indonesia

    The first service of its kind in the country, built one home visit at a time.

  • Rp0

    Free of charge, always

    Families never pay for a visit, for medication, or for a nurse’s time.

The Rachel House logo — a red house, a sun and four children — over a collage of the nurses and families the service cares for

Our vision

To never see a child live or die in pain.

Our mission

To establish a palliative care ecosystem in Indonesia, ensuring palliative care is available and accessible for all children living with life-limiting illnesses.

Our values

What guides every visit.

  • Believe in the right of all children to be loved and cared for

  • Ensure a safe environment for families to care for their children

  • Provide and maintain the highest clinical standards of care

  • Ethical behaviour in all aspects of clinical, physical, emotional and spiritual care

Rachel House is a fully registered and accredited Indonesian non-profit organization under the name Yayasan Rumah Rachel — registration number 2265/F.2/31.73.07.1002/-1.848/e/2019

How we began

From a dream of a hospice to a nurse on a motorbike.

The plan was to build Indonesia’s first children’s hospice. The children we met there asked us for something else.

  1. The dream

    A safe haven for children

    In the beginning, the dream was to build a safe haven to care for children with life-limiting conditions. The dream captured the hearts of many who came to rally support for the cause. This marked the launch of Rachel House and the plans for building Indonesia’s first purpose-built children’s hospice.

  2. The pilot

    The children asked to go home

    When the service was piloted at a 3-bed inpatient hospice, we heard again and again the cries of the little ones who begged to go home. After months and years of chemotherapy and invasive treatments, they pleaded to go home to be close to their friends.

  3. The turn

    Uniforms traded for helmets

    In response to this plea, our nurses traded their uniforms for helmets and jackets to travel the crowded streets of Jakarta to reach these children in their homes.

  4. Today

    The nurses others learn from

    19 years and more than 1300 children later, Rachel House is today an acknowledged leader in home-based pediatric palliative care service in Jakarta. Our nurses have become the “model” nurses invited to share their knowledge at major hospitals and nursing faculties, and participate in difficult case discussions at some of the largest national referral hospitals in Indonesia.

The road ahead

“Thousands of people have been dying at home… and 500,000 people sick at home (in Jakarta)” — without access to medical care.

However, so much more is needed.

This harsh reality led us to commit to building a palliative care ecosystem to help ensure that pain and symptom management is available and accessible by all, from primary to tertiary healthcare setting, to prevent and relieve suffering. We are actively working to disseminate palliative care skills and knowledge to medical professionals at public hospitals and puskesmas (primary health clinics), while reinforcing the community’s capacity by empowering community volunteers in basic palliative care knowledge.

We hope that you will join us as we build a world-class palliative care ecosystem in Indonesia and transform the healthcare system for generations to come.

Awards & recognition

Recognised by those who watch closely.

The work of Rachel House, and our founder Lynna Chandra, has been recognised both nationally and internationally over many years, including:

2018

100 Global ‘Sparks of Hope’

The Elders

2017

72 Ikon Berprestasi Indonesia

Presiden Pembinaan Ideologi Pancasila

2016

Impact Award

The Stars Foundation

2015

Rainbow Across Borders Asia Pacific Awards

Sanofi

Recognitions earned on GlobalGiving in 2025.

  • GlobalGiving Site Visit Verified Organization, 2025
  • GlobalGiving Vetted Organization, 2025
  • GlobalGiving Project of the Month Organization, 2025
  • GlobalGiving Staff Favorite Organization, 2025

Governance

Board Members & Our Team

Our boards set strategy, safeguard the foundation’s finances and hold the organisation to its mission.

Board of Trustees

  • Pranata HajadiChairperson
  • Jimmy Masrin
  • Lynna Chandra

Supervisory Board

  • Ronald Liem
  • Veronica Colondam
  • Dr. R. Akhileswaran

Executive Board

  • Notariza TaherChairperson
  • Mayang Schreiber
  • Charmie Hamami
  • Elly Mariana Tansil M.

Fundraising Committee

  • Ronald LiemChairperson
  • Andrea Risjad
  • Charmie Hamami
  • Mimi Nurjadin

Advisory

International Panel of Advisors

Mentor & Advisor

  • Dr. Rosalie Shaw

Medical

  • Dr. R. Akhileswaran
  • Dr. Sue Marsden
  • Dr. Suresh Kumar
  • Dr. Tan Yew Seng
  • Jan Phillips
  • Edward Poon

Our Team

  • [Team member name]Executive Director
  • [Team member name]Head of Nursing
  • [Team member name]Palliative Care Nurse
  • [Team member name]Training Manager
  • [Team member name]Partnerships Manager
  • [Team member name]Programs Coordinator
  • [Team member name]Communications Lead
  • [Team member name]Finance & Operations
Rachel House nurses with a family at home

Take one small step

Fund the next home visit

A gift to Rachel House pays for medication, transport and the hours a nurse spends at a child’s bedside.

Volunteer Donate